Most Smartsheet consulting firms hide their rates until you've sat through a sales call. We don't. Below is exactly what every engagement and every tool costs — what's included, what's not, and how to pick the right starting point for your team.
Pick the one that fits how your team operates. Most clients start with one model and stay there. Some blend two as their needs evolve.
Pay upfront, use as you go. Best for intermittent or seasonal Smartsheet work.
See bucket pricingDedicated hours every month. Best for active rollouts and teams that need consistent support.
See retainer pricingFixed-price projects, quoted upfront. Best for one defined project with clear deliverables.
See project pricingUse them however you need — builds, troubleshooting, automations, dashboards, audits, or training your team.
Best for trying us out, one defined problem, occasional cleanup
Best for typical mid-scope engagements
Best for multi-sheet builds, ongoing build-out, larger rollouts
Priority access and a named consultant. Scoped upfront, billed monthly, month-to-month.
For teams with one clearly defined project and no ongoing support need. We scope it, quote it upfront, and deliver against fixed pricing — what we agree on is what you pay.
Final pricing is determined after a free scoping call. Larger projects ($7,500+) can be split 50/50 — half at scope sign-off, half at delivery.
Private, hands-on training scheduled directly with one of our consultants. Built around your environment, your role, and your actual problems.
Currently in development. Join the early access list to lock in launch pricing.
Get Early AccessBuilt for the workflows your team runs every week. Browse the full library in the AI Tools section.
Hidden pricing wastes everyone's time. If we're not in your range, we'd rather you find that out now than after a 30-minute discovery call. If we are, you've got something concrete to plan against.
Quick rule of thumb: Hourly buckets fit teams with intermittent or seasonal needs. Retainers fit teams with consistent ongoing work or active rollouts. Pay-as-you-go fits teams with one defined project. The fastest way to be sure is a free 20-minute consult — we'll tell you which one fits and why.
You can buy another bucket at the same tier or step up to a larger one. We'll never quietly bill over your purchased hours — you always know where you stand.
No. Buckets are pre-paid blocks with no renewal commitment. Retainers are month-to-month with 30 days notice to change or cancel. Pay-as-you-go projects are one-time fixed-price engagements.
Yes. Many clients start with a bucket to test fit and move to a retainer once they know they want ongoing support. We'll help you pick the right model at intake and change it later if your needs shift.
We don't run promotions. Volume discounts are already built into the tiers — bigger buckets and bigger retainers come with lower effective hourly rates.
Buckets and retainers are paid upfront (or monthly for retainers). Larger pay-as-you-go projects ($7,500+) can be split 50/50 — half at scope sign-off, half at delivery.
For the first 5 hours of any new engagement, if you decide we're not the right fit, we refund the unused balance — no questions asked. After that, we don't issue blanket refunds, but we always work to make things right.
Sometimes. If you've made the decision to adopt Smartsheet and are setting up the environment, yes. If you're still evaluating platforms, we're not the right partner — we work inside Smartsheet, not around it.
Yes. All Skills are Claude-native and also work inside ChatGPT. Training documents are available on request for ChatGPT and Gemini users.
No pressure, no upsell. Just a clear answer on which model fits your team and why.
© 2026 OmniFlowDigital. All rights reserved. | Erlanger, KY
© 2026 OmniFlowDigital. All rights reserved. | Erlanger, KY